Vendcom
Modem Supported Card Vending Machines Supplied By Telepoint Vending Solutions
for More Information Contact: telepoint@yahoo.com
LIMITED WARRANTY, VENDAPIN L.L.C.warrants that (a) the SOFTWARE will perform substantially in accordance with the accompanying printed materials for a period of ninety (90) days from the date of receipt; and (b) any hardware accompanying the SOFTWARE will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of receipt. Any implied warranties on the SOFTWARE and hardware are limited to ninety (90) days and one (1) year, respectively. Some states/ jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.
CUSTOMER REMEDIES. VENDAPIN's entire liability and your exclusive remedy shall be, at VENDAPIN's option, either (a) return of the price paid or (b) repair or replacement of the SOFTWARE or hardware that does not meet VENDAPIN's Limited Warranty and that is returned to VENDAPIN with a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE or hardware has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Outside the United States, neither these remedies nor any product support services offered by VENDAPIN are available without proof of purchase from an authorized non-U. S, source.
NO OTHER WARRANTIES. To the maximum extent permitted by applicable law, VENDAPIN disclaim all other warranties, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with respect to the
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SOFTWARE, the accompanying written materials, and any accompanying hardware. This limited warranty gives you specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES.
To the maximum extent permitted by applicable law, in no event shall VENDAPIN or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use or inability to use this VENDAPIN product, even if VENDAPIN has been advised of the possibility of such damages. Because some state/ jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
TABLE OF CONTENTS
CHAPTER 1 1-1
OVERVIEW ... 1-1
PRODUCT DESCRIPTION 1-1
SYSTEM REQUIREMENTS 1-3
CHAPTER 2 2-1
INSTALLING VENDACOM 5.X ON YOUR
SYSTEM 2.1
GETTING STARTED 2-1
ADDING DISPENSERS TO THE DATABASE 2-2
SETTING UP THE DEFAULT DISPENSER 2-3
SETTING UP DIRECT CONNECT 2-4
SETTING UP THE CECB4 BOARD 2-4
SETTING UP VENDACOM COMMUNICATION PARAMETERS 2-4
SETTING UP A DISPENSER IN VENDACOM 2-5
SETTING UP REMOTE COMMUNICATIONS
VIA MODEM 2-6
NOTES FOR VENDACOM USERS 2-7
MODEM SETUP & INITIALIZATION 2-8
ERROR CODES:
INSTRUCTIONS FOR USING CECB4 LOADABLE BILL TABLE 2-9
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Chapter 1
Overview
In the vending business many special tasks must be accomplished: such tasks may include configuring vending equipment for price, messages, escrow, etc. Also it is important to determine the status of each location on a regular basis to be aware of out of product conditions, problems such as: out of change, jams, etc. In the past configuration of a vending machine's prices, messages, etc could be a time consuming and sometimes difficult process. In addition checking vending sites required travel to the vending machine location. As a leader in the vending equipment industry XCP & VENDAPIN has developed a system to reduce the time and effort required to setup and maintain VENDAPIN vending systems.
To accomplish this we have created an exclusive computerized system to aid our customers in greatly reducing the time and effort to setup and maintain their vending systems. This system is VendaCom 5.
Product Description
VENDAPIN's VendaCom 5 software is a Microsoft Windows 95/98/2K based computer program to automate the process of tracking dispenser configuration information stored in VENDAPIN's CECB4 board.
With VendaCom 5 you can set up CECB4 based products with many user definable parameters either individually or as a group. It allows the use of a master setup template to simplify setup and eliminate errors. In addition you can communicate with remote vending systems (with modem at vending location) in a selectable polling basis or on an individual "as required" basis to obtain status information on troubles, out of change, out of vend items, meter readings and a host of other information.
You can even change vend prices, messages and other
parameters from your office.
In the event you choose not to have a modem at each location you still have the advantage of using a laptop computer to extract information and change settings when you visit the vend location.
In addition VendaCom 5 saves the acquired information in a database. This allows you to look at the history of each vend location.
The VendaCom 5 software polling programs are available on CD.
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1-1
(meters, status, problems, etc.) and optimize your responses to vending requirements. The many powerful features include:
Dispenser Configuration Databases - An unlimited number of dispenser configurations can be stored in the VendaCom database. All user-definable parameters can be set including configuration and pricing information, flags, meters, and user-definable messages for each dispenser. This allows the user to track each dispenser configuration and latest status. You can even delete a dispenser from the database if desired.
Direct Dispenser Communication - A user can transfer information to and from the controller board via a direct link cable. This greatly reduces dispenser setup time. A simple press of a button can transfer all of a dispensers parameters. This feature is indispensable in factory or on-site setup locations.
Multiple Default Dispensers - You can assign any dispenser as the default to be used when adding a new dispenser to the database. This enables you to configure one dispenser, then quickly "copy" the configuration and messages to one or one hundred additional dispensers. Or create several defaults and use them when adding new dispensers.
User-Definable Parameters - Every parameter, including all of the messages that will be seen on the display, are completely user-definable. You can configure one dispenser to display messages in English and another in French. The choice is up to you.
Easy-To-Use, Graphical Interface - Since VendaCom is a windows-based product, all information is presented in an easy-to-read format. Most information can be viewed with just a few mouse clicks.
Configuration Reports - You can print out a configuration report for one particular dispenser, or all of them. The dispenser report can give you an up-to-the minute look at important parameter configuration and readings.
ERROR CODES:
SEND_OK = 0
REC_OK = 100
NO CONNECT = 1
MODEM ERROR = 2
COMMUNICATION ERROR = 3
BUSY = 4
DISPENSER ERROR = 5
NUM ERROR = 6
ACCESS ERROR = 7
DATA BASE ERROR = 8
XFER ERROR = 9
ACK ERROR = 10
EOT ERROR = 11
CHK ERROR = 12
REC ERROR = 13
MNE RROR = 14
OV ERROR = 15
Copyright (c) 2001, All Rights Reserved
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1-2
In addition to the excellent capabilities found in VendaCom , the following features have been added to the software. VendaCom is designed for anyone who desires remote dial-in access to the controller board.
Automatic Scheduling And Polling - The most powerful function of the VendaCom package is it's scheduling and auto-poll functions. You can configure your dispensers to be individually polled at any time on a particular day, weekly, monthly, or any interval you desire. To begin the automatic polling, simply pressing the "Go" button and it will start the dial-out scheduler. When enabled, the software periodically checks the dial-out schedule you define and dials the controller board using a modem. After connecting, information is transferred back to the host computer system. This feature will keep you from sending maintenance personnel on-site unless they are needed to fill the dispenser or repair the unit. VendaCom can track as many dispensers as you want, automatically!
·
Polling Status - You can instantly obtain dispenser poll results within a user definable date range. After an evening of polling dispensers, you can return the following morning and check the polling operation status to see if there were any problems. You can also use the poll status browse screen to view potential dispenser polling problems such as malfunctioning modem, etc. This feature provides the latest information on your pollingVendaCom is one of the most state of the art applications of its kind. And this is only the beginning of powerful, easy-to-use software from VENDAPIN L.L.C.!
System Requirements
VendaCom 5.X requires an IBM compatible PC with a 100 mhz. Pentium or equivalent processor running Windows 95/98/2K operating system. Requires a minimum of 64 Meg of RAM (128 Meg recommended). At least 1 GB of hard drive space is recommended.If remote communication with vending machines is desired then a modem is also needed. Contact Telepoint Vending for optional modem option or see the lower part of this page.
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1-3
If your setup varies from these recommendations it is possible that erratic results, loss of data reduced speed or other problems may result.
1-4
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Chapter 2
Installing VendaCom 5.X on Your System
1) Have your system running Windows and no other programs open.2) Place CD of the VendaCom 5·X Installation Set in the CD drive of the machine you wish to install VendaCom on.
3) Close the CD drive door and press the Start button in the lower left-hand screen or the program will automatically install the program.
From the Start menu select RUN· At the Open line enter "D:\SETUP" and then press the
OK button. Follow the instructions as they appear on the screen. When the screen says
"Installation Complete" you have successfully installed VendaCom 5.X
If problems are encountered shut down the computer, restart it and try the installation again.
In the event problems persist contact Tech Support (see the end of this manual for information on how to contact them)·
Technical services for More Information Contact: telepoint@yahoo.comGetting Started
Once you have completed installing VendaCom, you will notice there is a new group in your Program Manager named 'VendaCom' To start the VendaCom software, simply double-click on the VendaCom icon or select the application under the Windows 95/98/2K Explorer Start Menu. You will find the application in the program sub-menu.If you are running VendaCom for the first time, you will need to setup
VendaCom to meet your requirements and to obtain the security access code via e-mail telepoint@yahoo.com
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2-1 VendaCom Information.
Adding New Dispensers (Machines) To The VendaCom Database. Assigning A Default Dispenser Configuration.
Setting Up Direct Connect Communications. VendaCom Information
Setting Up Remote Communications
Setting up a dial-out scheduler.
Also see the corresponding VendaCom Help Screens.
Adding Dispensers (new machines) To The Database
Please follow the following steps to add dispensers (new machines) to the database: Also read the information on setting up the default dispenser in the help file.Press the "New Dispenser" button or menu option.
You will be shown the New Dispenser Dialog. Enter in a unique 10-digit numeric ID for the dispenser. If your ID number is less than 10 characters, it will be padded with zeroes (i.e. 20 becomes 0000000020).
If there is a default dispenser already setup on the system, The dispenser ID will be shown on the screen. If you wish to use the default dispenser configuration, check the "Use Default Dispenser" checkbox on the screen. Otherwise, remove the check mark in the checkbox and the new dispenser will be added with our defaults and messages.
Press the OK button to continue. VendaCom will first insure your ID number is unique and warn you if there is. a duplicate ID already on the system. If there is, simply type in a different ID for the dispenser and repress the OK button.
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·The new dispenser will be created with the configuration selected. Then it will open the new dispenser configuration for viewing.Adjust the various parameters to your liking (if
necessary) and
save the dispenser configuration.
That's it! Repeat these steps as many times as necessary to add dispensers to the VendaCom database.
As many as six hoppers (combined total of card, coin, cellular phone or other devices) can be accommodated. Hoppers etc. are organized by vend location. VendaCom has the ability to handle a virtually unlimited number of vending locations. The major limit is usually the amount of memory for the resulting database.
Setting Up The Default Dispenser
When adding new dispensers to the VendaCom database, you can assign any dispenser to be the default dispenser. The default dispenser's parameters and setting will be copied to the new dispenser when added to the database. To sera dispenser as the default, follow these steps.Open the dispenser you want to use as the default for viewing using the open dispenser dialog.
Under the dispenser menu, select "Set As Default".
If you wish you could later change the dispenser used as the default. This allows you to keep multiple dispenser configurations readily available.
That's It! You have selected this dispenser as the default.
Setting Up Direct Connect With direct connect communications, you can attach a dispenser directly to the host computer and transfer information between the two. Please closely follow the instructions below.Technical services for More Information Contact: telepoint@yahoo.com
2-3 Setting Up The CECB4 Board
To begin a communication session with the host, several parameters on the controller board need to be configured. If you have problems adjusting these parameters, consult the CECB4 documentation or contact technical support. Follow these steps:If the dispenser is in kit form:
· Connect a display to the controller board.
· Connect the controller to external power source.
For all systems:
· Set the CECB4 switch marked S5 to the PROG position.
· Turn on the power source. The controller board will start it's reset routine and go into setup mode.
If you cannot read the display (invalid characters), the board has not been configured at the factory. Immediately contact technical support for assistance with this problem.
Technical services for More Information Contact: telepoint@yahoo.comSetting Up VendaCom Communication Parameters
To communicate with a dispenser, you must first enter the communication port and baud rate for the communications session. You can access the communications setup screen under the setup menu.
It is important to set both the controller board and the host computer to the same baud rate. Failure to accomplish this will result in errors during the communication process. Obviously, the faster the baud rate the quicker the communications session. Setting both the board and the host to 9600 baud will accomplish this.
After seeing the display marked "Send To: PC", press the white button marked S1 two times to forward the menu to the "Baud Rate" screen. On the right-hand side, you will see a two-digit number. It is the rightmost digit you will be concerned with. Using the yellow
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The button marked S2, toggle the right digit until it reaches the desired baud rate. To reset this value to zero hold down the yellow button and tap the white button. Refer to the chart below for baud values.
1200 Baud - Zero
2400 Baud - One
4800 Baud - Two
9600 Baud - Three (Please use this baud rate as the default baud rate as 03 on your set up.)
For example, to set the controller board to communicate at 9600 baud, set the display to read 03, or 13, etc.
Setting the security codes:
Press the S1 (White)
button to scroll through the three security
passwords.
·Press the S1 (White) button to proceed passed
the"Change
Password" screen.
When prompted to "To Reset Access Code, Press S2", press the S2 (Yellow) button. This will reset the Access Code to all capital A's (AAAAAAAA).
Return the mode switch (S5) to the NORM position.
Setting Up A Dispenser With VendaCom 2-5
The final step is to configure the matching dispenser's communication settings in the VendaCom database. To accomplish this, follow these simple steps:
Open the dispenser for viewing by using the open
dispenser
button on the toolbar or the open command under the dispenser
menu.
Open the communication parameter window by double-clicking on the caption bar or using the restore button.
Adjust the settings to correlate with the communications settings of the board. Verify the "Serial Baud Rate", Access Codes, and Passwords match the controller board parameters.
The "Access Code" and "Old Access Code" fields can be used to change the access code remotely. During a communication session, the "Old Access Code" is used in establishing the connection to the controller board. After the information has been transferred to the board, it will then be configured for the value stored in "Access Code". The access codes will be synchronized automatically.
Save the configuration using the save button on the toolbar or the save command under the dispenser window.
Press the direct connect send or receive buttons on the toolbar to start the transfer
.Setting Up Remote Communications via Modem
Setting Up VendaCom Remote Communication Parameters. Please go to the lower part of this document see for more details on modem solutions recommended and supported.To communicate with a dispenser, you must first enter the communication port and baud rate for the communications session. You can access the communications setup screen under the setup menu.
Setting Up A Dispenser In VendaCom
The final step is to configure the matching dispenser's communication settings in the VendaCom database. To accomplish this, follow these simple steps:
· Open the dispenser for viewing by using the open
dispenser
button on the toolbar or the open command under the dispenser
menu.
· Open the communication parameter window by
double-clicking
on the caption bar or using the restore button.
· Adjust the settings to correlate with the settings
you had installed
on the board. Verify the "Serial Baud Rate", Access Codes, and
Passwords match the controller board parameters.
The "Access Code" and "Old Access Code" fields can be used to change the access code remotely. During a communication session, the "Old Access Code" is used in establishing the connection to the controller board. After the information has been transferred to the board, it will then be configured for the value stored in "Access Code". The access codes will be synchronized automatically.
Enter in the phone number of the CECB4 controller board modem in the "Dispenser Phone" field. If you need to prefix all dispenser phone numbers with a sequence of numbers to reach an outside line, enter this prefix in the "Dial Prefix" field in the system communication setup screen.
Save the configuration using the save button on the
toolbar or
the save command under the dispenser window.
Press the remote send or receive buttons on the toolbar
to start
the transfer.
The host software will attempt to dial the host phone number, and after connecting send or receive the information between the host system and the dispenser. After completion, the host will hang-up the modem.
Notes For VendaCom Users
For convenience, you can assign a different communications port for both direct connect and dial-out modem if you wish. For example you may wish to have the dispenser direct communications on portCom 1 and the modem for polling remote units on port Com 2.
Modem Setup and Initialization In order for the modem at the computer running VendaCom 4 to communicate with the modem in the remote vend unit it is necessary to properly set up both modems. This is done by a "modem initialization string" at each modem. Please note that different makes or models of modems may require different initialization strings to work properly in this application.VendaCom 4.XX theoretically support the US Robotics and Hayes modems and these modems are possible to use with our products. It is assumed that the modems are at least 9600 baud and have NVRAM. For correct communications, it is recommended to purchase the Zoltrix 56K modem from VENDAPIN L.L.C. The Zoltrix 56K external modem comes configured with true high speed data communications software and proper cables for "Plug and Play" operation.
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To save the initialization string.
The tested initialization string for US Robotics modems, both internal and external is:AT &A0 &BO &G2 &HO &MO &KO &RI S0=1 &W0 &Y0
If you are using a US Robotics external modem that has setup switches then the switch to "save settings in NVRAM if &W0" must be "off", and the switch to "auto answer on ring" must be 'off'.
The tested initialization string for Hayes modems for both internal and external is:
AT NO &KO &Q6 &W0 S0=1 S37=9 &W0 &Y0
If you are using a different modem than covered above the following guide may be of help.
Consult your modem documentation for help on the proper modem initialization string.
Keep in mind that all modem commands must begin with an "AT". The following modem parameters must be configured accordingly. Spaces are permitted between commands for readability but are not required.
BE AWARE THAT OTHER MODEMS MAY NEED A DIFFERENT I NITALIZATION STRING AND THAT THEIR COMMAND EANINGS MAY BE NOT EXACTLY THE SAME!
NO
Speed set by contents of R37
&AO
&BO
&G2
Set Guard Tone to 1800 Hz. Only used in UK. Otherwise use &GO.
&HO
&KO
Disable flow control.
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&Q6
Selects asynchronous mode with speed buffering.
&RI
S0:1
Auto answer on first ring.
S37=9
Set modem to 9600 baud.
&KO
Data compression is disabled.
&W0
This command saves the initialization string in NVRAM 0.
&Y0
This command causes the modem to load the initialization string in
NVRAM 0 at power up.If you cannot initialize your modem properly, check your modem '-documentation. A good default which should work on most modems is a combination of all the above. The best solution is to purchase the matched special designed and manufactured VENDAPIN Zoltrix 56K external modems. See below:
INSTRUCTIONS FOR INSTALLING THEVENDAPIN L.L.C. RAINBOW ZOLTRIX MODEM
FOR USE WITH THE CECB4
GENERAL
The modem must have been purchased from Vendapin L.L.C. Next take the CD and the Zoltrix manual and put them in a safe place. These items will not be used in the installation because they are to be used in a normal install for applications under Windows. It is best to do a boot of Windows before running Vendacom to free up enough memory for it to run and to make sure communications port is properly close and not still open with some other application.
DIRECT CONNECT TEST
The CECB4 must be adequately tested under the Direct Connect mode with Vendacom before attempting connecting with a modem. First, make sure that the connect speed on the CECB4 board is set to 9,600 baud (switch setting = 3). This is the only baud rate that will work with the modems.
Next, make sure that in Vendacom that the connect speed is set to 9600 in the Communications window. Set Password 1 for the license number on your CECB4 Processor. Example: 123456, the set 2 (usually=53), and Password 3(=00 for the latest firmware). Make sure the Access Code, OLD and NEW) are set correctly. At the same time set the ‘Host Modem Init.’ string to null [ ]. It may be of the form ‘AT….’ before clearing it.
Using the ‘Setup’ pull down window, make sure the Direct Connect Baud Rate is set to 9600 and that the correct port is assigned.
Under the General Parameters window set the correct Board Serial Number. Now the CECB4 can be tested using a direct cable. Transfer data in both directions using Direct Connect. Only after the Direct Connect testing is complete can the modem test be performed.
MODEM TEST
Using the ‘Setup’ pull down window, make sure the Host Modem Connect Port is set correctly and that the Host Modem Baud Rate is set to 9600. Then set the ‘Host Modem Init. To ‘ATZ0’. Check the box for Overwrite Dispenser Info.’. Vendacom is now ready for the modem testing. Make sure all cables are securely tightened. Use the cable supplied with the modem for attaching the CECB4. Proceed to upload and download the same as the instructions given at http://www.vendapin.com/
CAUTIONS
If a message of the form "…out of Memory" appears in Vendacom when opening a dispenser, exit Vendacom and reboot Windows. Do not ever use the window ‘Dispenser Modem’ under the ‘Setup’ pull down window.
[ END OF DOCUMENT ]
Setting Up Dial-Out Scheduler
One of the most powerful features of the VendaCom Pro package is the ability to automatically dial dispensers at user-definable intervals to check their status. This can be completed automatically, with no user intervention. With this feature you can dial each of your dispensers and automatically retrieve their current status and meter information.Setting up a dispenser polling schedule
· To setup a dispenser polling schedule, press the scheduler
button on the toolbar. You will be presented a list of
each
dispenser and its current polling schedule. To change a
schedule, simply double-click on the dispenser you wish to
change or highlight the dispenser and press the change button.
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You will then be shown the schedule window for the dispenser. To enable polling of the dispenser, check the "Enable Polling" button on the top of the window.You can then enter the date you wish to poll the dispenser next. You can either enter the date by typing it in or use the calendar control to select the date. To access the calendar control, press the calendar button.
Select the time in which you wish to poll the dispenser. You can
enter the time in normal (HH:MM AM/PM) or military time (HH:MM).Select the polling interval for the dispenser. You can choose to poll the dispenser weekly, monthly, or at a user-defined daily interval.
Press the OK button to confirm your choices or cancel to ignore them.
Repeat this process for all dispensers that need to be scheduled.
INSTRUCTIONS FOR USING CECB4 LOADABLE BILL TABLE FOR VENDAPIN FIRMWARE 2.20+ 2-9
INSTRUCTIONS FOR USING CECB4 LOADABLE BILL TABLE FOR VENDAPIN
USING VENDACOM 5.04 AND LATER RELEASES
APRIL 13, 2002
For example, if the Bill Payout table is set to 1,3,5,6,8 and the rest to 0, then the bills would be $1,$5,$20,$50,$500. Any table entry set to zero will cause a bill reject. This allows, for example, setting a maximum of 3 bill values (instead of 7) as used in a country as an example for Thailand.
When coins are not being used the bill values displayed on the LCD can optionally be multiplied by 1000. Use the Toggle labeled ‘EXTRA ZERO W/DISPLAY’. This toggle should be labeled ‘Multiply bills by 1000’ in future versions of VendaCom.
In the Vendacom menu, click on the 'Bill Payout Limits' menu. The pop up menu will indicate: Inserted Bill Payout Limits
[ END OF DOCUMENT ]
Change Machine Parameter Settings:
The first step you should do is go to toggles in
Vendacom 4.12 or in 5.05
Then set the toggles like this:
Display Value
CASH
Free Change
YES
Disable Machine NO
Fast Coin Payout YES
Forced Vend
YES
Coin Button
NO
Set Time
YES
All Button
NO
Date Format
INTERNATIONAL or USA
Now go to Bill Payout Limits and for your first bill (lowest denomination
that your bill acceptor is using is usually the first bill) set the number
of coins that you wish to dispense from each hopper. The total value of
coins should be equal to the value of the bill. Setup the remaining bills in
this manner and then save this information in VendaCom before sending the
information to the board just to be on the safe side.
If you are still having problems let me know how all of your parameters are
set and what firmware you are using.
Sales & Service Support Location - Middle East and Gulf Region
VENDAPIN Middle EastP.O.Box - 908-11941 H.K.Jordan
Telephone : 00962-77 444 012
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Part Number for a replacement manual is 400581-001, Revision A. The price is $5.00.
CECB4 Cash Payment Vending Controller Board Initialization Procedure
(Software version 1.29 and new versions)
Date: 5 July, 2002
VENDAPIN Data Communications Modem with software for the CECB4
| The
new VENDAPIN Zoltrix Rainbow 56K external modem brings you the best
all-around solution for high speed data transfer between your PC
loaded with the XCP Vendacom programs and the XCP Model CECB4 Cash
Payment Card/Changer Vending System Control Board.
True "Plug and Play" connection. Requires having one (1) Zoltrix Rainbow 56K external modem on the PC and this same model on every CECB4 for fast data transfer.
|
VENDAPIN
L.L.C. RAINBOW ZOLTRIX MODEM
FOR
USE WITH THE CECB4
9
September, 2003
GENERAL
The
modem must have been purchased from VENDAPIN L.L.C.
Next take the CD and the Zoltrix manual and put them in a safe place.
These items will not be used in the installation because they are only to
be used in a normal install for applications under windows.
It is best to do a boot of Windows before running VendaCom to free up
enough memory for it to run and to make sure the communications port is properly
closed and not still open with some other application (such as a PDA or mouse).
To really make sure all is correct, reboot Windows as well.
The
modems have been designed to work properly at either the CECB4 or (PC) host
connection.
DIRECT
CONNECT TEST
The
CECB4 must be adequately tested under the Direct Connect mode with VendaCom
before attempting connecting with a modem.
A different cable is used for Direct Connect than for the Modem
connection. The DB9 connector hoods
are marked either 'MODEM' for modem and 'VC' for direct connect.
Note that the telephone wire has either 4 or 2 wires for use with the
Modem telephone connection.
Under
the Communications window, set the correct license number (usually 123456) in
your Vendapin CECB4 processor. Set
the Password (usually 0) and the NEW and OLD Access Codes (usually AAAAAAAA).
At the same time set the Modem Init. String to null [
]. It may be of the
form 'AT…' before clearing it.
Using
the SETUP pull down window, make sure the Direct Connect Comm Port has the
correct port assigned. Note that
the direct connect and modem ports can be the same since they are not used at
the same time.
Now
the CECB4 can be tested with VendaCom using a direct connect cable.
Transfer data in both directions using Direct Connect and the Board
(transfers to the CECB4) and Monitor Icons.
Only after the Direct Connect testing is complete can the modem test be
performed.
MODEM
TEST
Using
the SETUP pull down window, make sure the 'Host Modem Init.' string is set the
'AT&Y0'. Check (mark) the box
for 'Overwrite Dispenser Info.'
Set the telephone prefix to any codes needed, e.g. '9*1727' where '9' is
for an outside line, '1' for long distance and area code of '727'.
In
the Communications window set the Vend Device Phone number to a seven digit
number. Note that this is an
extension of the prefix just entered in SETUP.
Vendacom
is now ready for the modem testing. Use
the special modem connect cable and make sure the cables are securely tightened.
Make sure that the telephone cable plugged from the wall telephone jack
to the 'Live jack' at the modem is four conductor cable.
The cable plugged into the CECB4 J1 jack is six data communications flat
conductor cable.
Please
make sure the cable hood marked 'MODEM' is used at the modem DB9 connection.
The DB-9/RJ-12 connector is not the same as the DB-9/RJ-12 that is used
for serial communications. You will
note the telephone DB-9/RJ-12 connector is a male connector whereas the serial
communications DB-9/RJ-12 used for the VendaCom direct connect is a female
connector.
Press
the Icon Button Telephone at the top to do the modem connect and transfers.
If all goes well, down in the bottom left a series of messages will
appear, such as:
'Dialing
8456992'
'Waiting
for Connect'
'Setting
Send Mode' OR
'Setting Receive Mode'
'Blocks'
(counts rapidly 1 to 22)
CAUTIONS
If
a message of the form "… out of Memory" should appear in Vendacom
when opening a dispenser, exit Vendacom and reboot Windows.
Do not ever use the window
'Dispenser Modem' under the 'Setup' pull down window.
Note
that if the modem is connected to the CECB4 and the modem becomes powered off,
it will cause a message 'Please Wait …' to appear on the LCD and the CECB4 is
hung waiting for data from the modem. When
the modem is again powered on, the message and hung condition will disappear.
The host can not dial in, of course, if the CECB4 modem is inoperable or
powered off. Also note that 'Please
Wait …' is the LCD message normally seen while Vendacom is connected and
transferring data.
[ END ]